Pre-sales Phase: We proactively immerse ourselves in the customer's industry (power generation, industrial and mining enterprises, real estate, etc.) to understand their production scale, power load, and application scenarios (e.g., outdoor/indoor, high humidity/high corrosion), providing customized product selection recommendations and avoiding "one-size-fits-all" recommendations.

Mid-sales Phase: We flexibly adjust production and delivery plans based on the customer's project progress, providing timely feedback on production progress. We provide detailed technical drawings and guidance based on equipment installation requirements, helping customers resolve technical installation difficulties.

Our technical team responds to customer inquiries 24/7, providing quick answers to equipment failures and technical questions. For emergency repairs, we dispatch service personnel locally, shortening troubleshooting cycles and minimizing customer losses caused by equipment downtime.

Leveraging our deep understanding of high and low voltage complete product lines, we provide customers with professional equipment commissioning and operation training services, ensuring that the customer team masters equipment operation and basic maintenance skills.

After-sales stage: We establish customer profiles, conduct regular follow-up visits to monitor equipment operation, proactively identify potential issues, and provide regular equipment inspections. We also offer maintenance and upgrade recommendations based on equipment age and wear to extend equipment lifespan.

For older equipment, we provide professional upgrade solutions, assisting customers with equipment replacement and data migration, ensuring uninterrupted power supply during the upgrade process.